Return Policy

Fresh produce is perishable, which shapes everything below.

Raising a problem

If produce arrives damaged, short of the ordered quantity, or not of the grade listed, raise it with the seller through Messages on the order within 24 hours of delivery, with photos.

Resolution

The seller may offer a replacement or a partial refund. Where an order was paid online and not yet settled, a refund is returned to the original payment method.

What is not covered

Normal variation in size, colour and ripeness. Produce refused after acceptance at delivery.

Contact

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